Social Security System Overwhelmed: Website Crashes and Long Waits Plague Millions
2025-03-25
The Washington Post
The Social Security Administration's website has crashed four times in just 10 days, leaving millions of retirees and disabled Americans unable to access their accounts due to overloaded servers. This technical issue has resulted in frustrating long waits and a surge in calls, highlighting the need for improved online services and infrastructure. As the demand for social security benefits and online support continues to grow, it's essential to address these issues to ensure seamless access to vital services, including disability benefits and retirement planning. With the rise of digital transformation, it's crucial to prioritize website maintenance and user experience to avoid similar crashes and provide efficient online support.