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Were You Mis-Sold Car Finance? Millions Could Be Eligible for Compensation

2025-08-04
Were You Mis-Sold Car Finance? Millions Could Be Eligible for Compensation
BBC

Millions of car owners in the UK could be entitled to compensation after a landmark court ruling revealed widespread issues with car finance agreements. If you financed a vehicle within the last 18 years, you may have unknowingly been affected by hidden commissions paid to dealerships by lenders. This practice, now under scrutiny, could mean you paid more than you should have for your car.

The Background: What Happened?

The recent legal case centered around concerns that car finance companies were incentivizing dealerships to sell finance products to customers, regardless of whether it was the best or most suitable option for them. Lenders paid dealerships commissions based on the finance products they sold, creating a potential conflict of interest. This could have led to customers being pushed towards more expensive finance deals than they needed.

Who is Eligible for Compensation?

Essentially, anyone who took out car finance with a regulated lender in the UK within the past 18 years (since April 2006) could be eligible to claim compensation. Eligibility will depend on whether the lender acted fairly and transparently. The Financial Conduct Authority (FCA) is currently investigating these practices and has set up a compensation scheme.

How Did This Affect Customers?

The key issue is that these commissions weren’t always clearly disclosed to customers. This lack of transparency meant that customers may not have been aware of the full cost of their finance agreement, or that alternative, potentially cheaper options were available. The FCA believes that this could have resulted in customers paying significantly more for their car finance than they should have.

What Steps Should You Take?

  • Check Your Finance Agreement: Review your car finance agreement from the last 18 years. Look for any references to dealer commissions or incentives.
  • Register with the FCA: The FCA has set up a dedicated portal for affected customers to register their interest in claiming compensation. This is a crucial first step.
  • Gather Documentation: Collect any relevant documentation related to your car finance agreement, such as loan agreements, statements, and correspondence with the lender.
  • Seek Professional Advice: Consider seeking advice from a financial advisor or legal professional specializing in mis-sold finance claims. They can assess your eligibility and guide you through the claims process.

Important Considerations

The claims process can be complex, and deadlines may apply. It's important to act promptly to ensure your claim is considered. The FCA is working to streamline the process, but it's still advisable to seek professional support if you're unsure about anything.

Don't Miss Out – Could You Be Owed Money?

This is a significant opportunity for millions of car owners to potentially recover money they may have overpaid on their car finance. Take action now to check your eligibility and explore your options. The FCA’s investigation is ongoing, and the window for claims may close, so don't delay!

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