Capital One Faces CFPB Lawsuit After Service Outage Leaves Customers Locked Out
2025-01-22
Fortune on MSN.com
Capital One's tumultuous week has come to an end with service restored, but the bank now faces a lawsuit from the Consumer Financial Protection Bureau (CFPB). The outage, which lasted from Thursday to Saturday, left many customers unable to access their accounts, sparking widespread frustration. As the bank works to recover from the incident, it must also contend with the CFPB's allegations, which could have significant implications for its operations. With online banking security and consumer protection being major concerns, Capital One must navigate this challenging landscape. Key issues include data protection and financial regulation.
