Don't Leave Workers Behind: Why Tech Transition Must Include the Workforce
A recent collaborative research project between NARI and Silverchain has highlighted the importance of digital literacy in home care, with a significant proportion of the workforce already using technology regularly. Researchers Tanya Davison and Frances Batchelor stress that including the workforce in technological changes is crucial for successful implementation, particularly in the aged care sector where digital transformation is underway. By prioritising workforce engagement, organisations can ensure a smoother transition and improved digital literacy, ultimately enhancing the quality of care. This approach also supports the development of a more tech-savvy workforce, driving innovation and efficiency in the industry. Key considerations include change management and staff training.
