India's Soaring Health Insurance Claims: How Insurers Are Adapting
2025-02-19

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The Indian health insurance sector is witnessing a significant surge in claims, with insurers paying out ₹83,493 crore in FY2023-24, covering nearly 2.7 crore claims, as reported by the Insurance Regulatory and Development Authority of India (IRDAI). This trend highlights the growing importance of health insurance in India, with many opting for comprehensive coverage to mitigate medical expenses. As claims rise, insurers are responding with innovative products and services, such as cashless hospitalization and telemedicine, to enhance customer experience and stay competitive in the market. Key players are also focusing on digital transformation to streamline claims processing and improve overall efficiency.